Privacy Policy
Effective Date: 5/1/2023
Last updated: 10/22/2026
Merna Tajaddod Orthodontics
https://www.tajaddodorthodontics.com/
Contact: (650) 854-8888
office@tajaddodorthodontics.com
1. Introduction
Merna Tajaddod Orthodontics ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website, services, appointment tools, and messaging programs.
Like all medical and dental practices, we are required by applicable law to maintain the privacy of your health information. If you provide health or treatment information, we handle that information according to applicable law and our separate Notice of Privacy Practices, where applicable. This Privacy Policy does not replace any Notice of Privacy Practices required by law.
2. Information we collect
Information you provide. We collect personally identifiable information, such as your email address, only when you choose to submit it to us, for example through a contact or appointment request form, by phone, or by enrolling in text messages. Depending on how you interact with us, this may include your name, address, email address, mobile phone number, appointment details, communication preferences, comments or questions you submit, and other information needed to provide healthcare services and manage your relationship with us.
Information collected automatically. When you visit our website, we automatically collect certain technical information through log files, cookies, and similar technologies, as described in Section 6.
3. How we use information
When you submit a contact or appointment request through our website, we use the information you provide to respond to your request, help you schedule an appointment, and answer any questions you included in your comments.
More generally, we may use information to provide and coordinate healthcare services; schedule, confirm, reschedule, and manage appointments; respond to requests; send service and account communications; operate and improve our website and systems; process payments; comply with legal obligations; prevent fraud or misuse; and carry out other purposes described when the information is collected.
We will not send you unsolicited email ("spam").
4. SMS and mobile messaging
Merna Tajaddod Orthodontics may use the mobile phone number you provide to send appointment reminders, scheduling updates, and other message types. Message frequency varies based on your appointments, requests, and interactions with us. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Providing consent to receive SMS messages is optional and is not a condition of receiving healthcare services. You may withdraw SMS consent at any time by replying STOP or by contacting us using the information in the Location section at the bottom of this page.
5. How we share information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share information with trusted service providers who help us operate our website, appointment systems, and messaging program, conduct our business, or serve you, as long as they agree to keep the information confidential. We may also release information when we believe release is appropriate to comply with the law, enforce our website policies, or protect our or others' rights, property, or safety.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
We do not sell, rent, transfer, or share mobile phone numbers or SMS opt-in consent with third parties for their own marketing or promotional purposes. Any sharing of information with service providers must be limited to the services they perform for us and must not include text messaging originator opt-in data or consent.
6. Cookies, log files, and website technologies
Like many websites, we use log files, cookies, pixels, analytics, and similar technologies to operate our website, remember preferences, understand website use, and improve our services.
Log files may include internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamps, referring and exit pages, and number of clicks. We use this information to analyze trends, administer the website, track how visitors move around the website, and gather demographic information. IP addresses and other log-file information are not linked to any information that is personally identifiable.
7. Data security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. We retain information for as long as reasonably necessary for the purposes described in this policy, to provide services, resolve disputes, maintain records, and meet legal or regulatory obligations.
8. Your choices and rights
You may request information about our handling of your personal information, ask us to update inaccurate information, or contact us with questions about this policy. You may opt out of SMS messages at any time by replying STOP.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Last updated date above. If a change materially affects the SMS program, we will update this policy and the consumer opt-in experience before using the changed program.
10. Contact us
For questions about this Privacy Policy or our privacy practices, contact Merna Tajaddod Orthodontics at (650) 854-8888 or office@tajaddodorthodontics.com.
